The citizenAID course has been designed by Military & Civilian experts to help us to know what to do in a major incident such as a bomb, gun or knife attack.

Course Information

The QA Level 2 Award in citizenAID is a regulated qualification designed to teach members of the public life-saving skills for use in the event of a deliberate multiple casualty incident.

Based on the citizenAID Pocket Guide and Phone App, this 3-hour qualification will teach Learners how to react safely, pass on effective messages to the emergency services, prioritise the injured and give life-saving first aid in these extreme situations.


The citizenAID course requires 3 hours of teaching time.


Assessment is in the form of practical exercises which you must pass to qualify.

Please note that candidates must be able to perform exercises at floor level where required. It is a requirement of all regulated courses that the candidate should be able to communicate effectively with Emergency Services and, although this is not assessed formally, your instructor must be satisfied that this is the case. As such, all the question papers are in English and a reader will be provided if candidates have literacy concerns or learning difficulties.

With regards to classroom-based learning, every precaution has been taken to ensure that courses meet Covid-19 safety measures. Every candidate will have their temperature checked on arrival (anybody showing a temperature over 37.8C will be asked to leave).

We maintain a strict 2-metre separation during seated learning, masks are worn in the event that candidates are required to be closer than 2 metres, and the majority of materials used are disposable, including mannequin lungs. (Any non-disposable materials are fully sanitised).


Once qualified, the certificate is valid for 3 years, at the end of which candidates will need to attend a new course to re-qualify.


We book a maximum of 12 people per trainer. Larger groups can be accommodated with additional trainers.


For an exclusive course where you provide the venue, we charge £295.00 plus VAT (London postcodes £355.00 plus VAT) for up to 12 candidates.  Please note that transport charges for off-shore courses will be charged at cost.

Course content

The course covers a variety of topics, including:

  • prioritising multiple casualties
  • dealing with an unresponsive casualty who is breathing
  • controlling severe external bleeding

Book Your On Site Course

Upon submitting your booking request we will check availability and get back to you to confirm. If the requested dates are available we will create and send an invoice which can be payable via bank transfer or cheque.


p/p + VAT

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